Coronavirus: Alpha Xi Delta Recommendations

Published: June 11, 2021

Below is the most up-to-date information regarding Alpha Xi Delta's recommendations and frequently asked questions as it relates to Coronavirus. Please read this entire page prior to contacting someone as it answers our most frequently asked questions. This page will be updated regularly as new developments and decisions are made. 

As you are likely aware, Coronavirus (COVID-19) is continuing to spread across the globe. Alpha Xi Delta wants to ensure your health is top priority and that you are prepared should this illness impact you and/or those around you. We do not want to cause panic, but it’s important to ensure you have a plan in place and you are prepared in case of an emergency. 

Prevention and Wellness Tips
In order to protect the health and wellbeing of you, your chapter Sisters and your campus community, please follow the below guidelines related to all illnesses and contagious diseases:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick. If you believe you’re sick (even just a little bit), be open and honest with your professors, supervisors, and yourself. Don't be selfish and risk the lives of those with compromised immune systems. Listen to your body and don’t try to work through it.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. Don’t be that person who uses their hands or doesn't cover their sneezes.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask.
  • Wash your hands often with soap and water for at least 20 seconds. Don’t know what 20 seconds actually feels like? Try washing your hands to the chorus of Lizzo’s Truth Hurts, Neil Diamond’s Sweet Caroline or two rounds of Happy Birthday.
  • Make sure to wash your hands especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • Hand sanitizer is helpful, but it’s not a replacement for handwashing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

Travel and Vacationing
Whether you are working, traveling internationally or domestically, please continue to practice the wellness tips above to protect yourself and those around you. Use common sense when it comes to sharing beverages, makeup, toiletries and other potential vehicles for the virus.

Cease and Desist Update

On March 25, 2020, Alpha Xi Delta sent a notification to chapters and alumnae associations to Cease and Desist all in-person activities. On June 26, 2020, a memo was sent to all Chapter Presidents and Alumnae Association Presidents that stated the Cease and Desist order has been lifted. In preparing to gather, chapters and alumnae associations should adhere strictly to state, municipal and university guidelines for gathering (deferring to the most stringent guidelines). These plans should be made under the advisement of the National Council designee and with high regard for CDC recommendations. Virtual meetings and activities should still be the first choice whenever possible.

If you have questions or concerns, chapters can contact Courtney Gable, Director of Member Services at cgable@alphaxidelta.org. Alumnae Associations can contact Courtney Fluty, Director of Lifetime Engagement at cfluty@alphaxidelta.org.

To view the Cease and Desist notification that was sent on June 26, 2020, please click here

FREQUENTLY ASKED QUESTIONS RELATED TO CHAPTER OPERATIONS

What if my college/university closes, moves to online courses, or closes student housing?

Alpha Xi Delta chapter meetings and activities should follow and mirror the college/university’s actions with the timeline specified by the college/university. Your chapter should follow all guidelines and quarantines put in place by the university.

What about chapter meetings, formals, large gatherings, etc.?

In preparing to gather, chapters and alumnae associations should adhere strictly to state, municipal and university guidelines for gathering (deferring to the most stringent guidelines). These plans should be made under the advisement of the National Council designee and with high regard for CDC recommendations. Virtual meetings and activities should still be the first choice whenever possible.

What if my chapter had events planned that have to be cancelled due to the pandemic?

We encourage you to reach out to any venues or vendors you are working with to see if deposits or funds can be transferred to a future date. Many companies, venues and organizations are showing flexibility with rescheduling at this time due to the spread of COVID-19. Our member services team can help provide guidance by emailing memberservices@alphaxidelta.org

What should the chapter’s executive committee if we cannot be together in person due to restrictions?

Your chapter operations will need to move to a virtual experience. Your executive board needs to evaluate the chapter calendar and consider what events need to be canceled and the associated contracts or vendor agreements/orders connected with those events. This includes events such as formal, philanthropy, initiation, etc. Please email memberservices@alphaxidelta.org if you need assistance.

It is important that we continue engagement with the members of our chapters during times when we cannot be together in person. We want our chapters to continue to build an adapted chapter experience for our members to participate in. Alpha Xi Delta has many opportunities that don’t require meeting face to face. Chapter officers should send information to all chapter members each week that includes updates, information and announcements. To continue to build and maintain the bonds of Sisterhood virtually, there are so many ways to keep everyone engaged. Some examples are:

  • Hosting small virtual get-togethers through FaceTime, Skype or Zoom. Sessions could be based off of interests and led by a chapter officer.
  • Setting up scheduled virtual study sessions.
  • Utilizing social media to build connections. You might consider creating “Tag a Sister Who” posts to continue making member connections. 
Can we host virtual meetings? How should we do that?

Yes, it is ok to conduct your chapter business virtually in this situation. The avenue you use to conduct a virtual business meeting depends on how much and what business your chapter needs to conduct at the time if meetings and activities are cancelled. We encourage you to contact your Associate Director of Area Development if you need assistance with determining the best option for your chapter. Here are a few options we suggest to help you get started:

We have members returning from study abroad. What should we do?

Members returning from study abroad should follow guidance from the college/university’s study abroad office regarding returning to campus. If you or someone you know has traveled to the level 3 areas (https://wwwnc.cdc.gov/travel/notices), it is reasonable to suggest self-isolation. You may also extend the same recommendation to level 2 areas. 14 days is the current guidance and this is intended to be a self-isolation, not a required one unless mandated by state/local authorities. Please encourage a sensitive, caring environment for your Sisters so we can all support each other.

What should we do about chapter dues and fees if activities are canceled due to COVID-19?

As you know, Alpha Xi Delta is present on many campuses across the country that are unique and responding to this pandemic in a variety of ways. We appreciate your patience as we work individually with chapters to assess their unique situations, necessary financial commitments and other factors. Given this is a fluid situation, members and new members should still be paying their dues and fees. We cannot make a broad statement to include all chapters and specific action considering each chapter has unique situations with employees, event contracts and facilities/campus communities which may be completely closed versus suspended.



We are aware you may have further questions about reports, new member programming, Initiation, etc. in light of the COVID-19 pandemic. These items, as well as any other questions you may have, can and will be addressed on an individual chapter basis through our member services department. They can be emailed at memberservices@alphaxidelta.org

FREQUENTLY ASKED QUESTIONS RELATED TO CHAPTER HOUSING
What if I live in a chapter facility?

Alpha Xi Delta has been in contact with local building corporations about precautions and developing an action plan should a member who lives in a facility be suspected of having Coronavirus due to symptoms and/or recent international travel, or has been diagnosed with the illness by a medical professional.

If Coronavirus becomes of heightened concern on your campus, the university may close living facilities or cancel classes/events. First and foremost, your chapter should follow all guidelines and quarantines put in place by the university, particularly as they relate to group living. We understand this may result in closure of chapter facilities. Any inconvenience is far outweighed by the safety, health and wellbeing of our members. Please stay in touch with your university health centers to stay on top of any local developments that relate to your campus and surrounding community. Please contact your Associate Director of Area Development to help you assess your chapter calendar and help you decide the next appropriate steps to take. They are listed on our website. 

What about housing fees if my campus closes or temporarily closes due to COVID-19?

As you know, Alpha Xi Delta is present on many campuses across the country that are responding to this pandemic in a variety of ways. Each chapter has unique housing and all chapter facilities are different. This situation is constantly evolving and no two circumstances are the same. Our housing staff is working with local building corporations and our nationally managed chapters to assess their unique situations on a case by case basis.

Who can I contact about housing questions?

Please email properties@alphaxidelta.org. Please note in your subject line and in the body of the email which campus and/or chapter you are reaching out about. If you are emailing on behalf of a member, please include her name as well. 

Additional Resources and Questions
Are Alpha Xi Delta staff and volunteers able to travel?

Alpha Xi Delta is asking volunteers to suspend planning/booking any new travel until advised otherwise. Alpha Xi Delta staff travel has been suspended until further notice. 

Is FHQ open?

Yes, but Alpha Xi Delta headquarters is closed to guests. Our office hours will remain 8:30 a.m. – 4:30 p.m. EST, Monday-Friday. All staff is available and ready to serve you. You can reach staff members by phone at 317-872-3500 or direct your questions via email to fhq@alphaxidelta.org and it will be distributed to the appropriate person/department. Our staff is complying with the recommendations from the state of Indiana and Marion County to practice social distancing to help protect our community.

Is Xi Boutique Open?

Alpha Xi Delta uses a facility in St. Louis, Missouri, to fulfill and ship orders from Xi Boutique. Due to COVID-19 pandemic, Xi Boutique’s production will be limited and shipping for all new orders will take up to 10-15 days. Xi Boutique is currently without phone support. All customer service inquiries will be addressed via email only. Customers should expect to receive a response within 48 business hours via email. If you have a question about an order you have already placed or any other inquiry, please email sales@xiboutique.com.

Resources

Center for Disease Control website

World Health Organization (WHO)

We are continuing to monitor how colleges and universities are responding to the Coronavirus and staying tuned into what the CDC and other medical agencies are reporting about what they are learning. The most up-to-date information from Alpha Xi Delta about COVID-19 (Coronavirus) will be posted here. As always, if you have any questions, please do not hesitate to reach out to Fraternity Headquarters at 317-872-3500 or email us at fhq@alphaxidelta.org.

Contact for questions related to chapter operations, events and activities 

If you have any topics of concern related to chapter operations, please email memberservices@alphaxidelta.org and your email will be directed to the appropriate person. 

Contact for housing-related questions

Please email properties@alphaxidelta.org. Please note in your subject line and in the body of the email which campus and/or chapter you are reaching out about. If you are emailing on behalf of a member, please include her name as well. 

Contact for alumnae associations

Courtney Fluty, Director of Lifetime Engagement

If you have any topics of concern related to alumnae association questions and/or Founders’ Day celebrations, please email cfluty@alphaxidelta.org