Once you have made all the changes to your website, make your chapter website live through “Website Editor” -> “Settings” and toggle “On”. If you don’t switch the website to “on” it will continue to show an error message when someone tries to access your website.

Q: Can chapters edit the “Contact Us” and “Follow Us” sections in the website footer?

A: Chapters cannot fully edit these sections. However, you can update the social media links and the contact email address.

• Contact Us: You can update the email address that receives contact form submissions.
  • Go to: Website Editor > Contact Form
• Follow Us: You can update your chapter’s social media links.
  • Go to: Chapter Profile > “Have an update to your chapter’s profile? Click Here.”

Q: How can I make a space between paragraphs?

A: Paragraph breaks can be added using HTML:

Insert <br> where you want the break. Repeat <br> for multiple line spaces.

Q: Do new custom pages created by my chapter have the same formatting at the existing pages?

A: Chapters can create any custom pages, but the header image at the top will be different than the pre-existing pages set up (ex. Leaders, Philanthropy, etc). If you have a suggestion for a new page to be created with the header template, email fhq@alphaxidelta.org. This is not a current high priority, but common page topics may be considered.

Q: My photos appear in the editor, but not on the live site. Why?

A: Photo dimensions must match required sizes that are noted on the website editor platform. Otherwise, they will not show up when you publish your site. You can create custom sized images in Canva or Photoshop to make sure that your photo is sized appropriately.

To learn how to make a custom sized image in Canva, click here. Once you have created the custom size, you will import the photo you want to use into Canva. Adjust the photo into the required size and make sure that it is not distorted, stretched, all subjects are visible, etc.

Q: Can I preview my site before going live?

A: No, the system does not have a preview feature. The only way to view changes is to publish the site.

Q: Can I reorder officer contact cards on the Leaders page?

A: No, reordering is not a current feature at this time.

Q: Can I change the email associated with a chapter officer’s portal account?

A: Officers can change their emails in their profile, but this changes it across all systems (including billing and personal contact info), so it is not recommended.

We recommend disabling “send officer emails” and set up one chapter email address to receive all website contact form submissions if you do not want a chapter officer’s personal email address to receive chapter communication from the website.

1. Log In to Canva
   • Go to canva.com and log in to your account.
2. Accessing the designs
   • Click this link to access the folder to the website image templates. (link up)
3. Upload Your Image
   • On the left-hand toolbar, click Uploads.
   • Press the Upload files button.
   • Select the image from your computer that you want to use on your chapter website.
   • The image will now appear in your Uploads library.
4. Add the Image to Your Design
   • Drag and drop the uploaded image onto your design.
   • OR click the image once and it will appear in your design.
5. Resize & Position
   • Click and drag the corners of the image to resize it (hold Shift to keep proportions).
   • Click and drag the image itself to move it into place.
6. Optional Adjustments
   • Use the Crop tool (top toolbar → Crop) to trim edges.
   • Use the Edit Image button (top toolbar) to adjust brightness, contrast, filters, etc.
7. Save Your Work
   • Canva saves automatically, but to upload your resized photo to your website, you will need to download the file and save it to your computer. You can do this by going to “Share” at the top right of the screen and selecting “Download”. Export the updated design as a jpg or png file and save it on your computer.

555×622 px – Banner Images for About, Join Us, Parents and Philanthropy
1037×691 px – About Us Image
767×439 px – Parent & Philanthropy Images
626×620 px – Recruitment Image
618×612 px – Homepage Welcome Image
500×205 px – Gallery Images on Homepage